Terms & Conditions

1. Acceptance of terms

These Terms & Conditions form an agreement between you and LordsExch ("we", "us", "our"). They apply to the website, its mobile version and every service offered through your account, including the sports exchange, live casino, slots and crash games.

If you do not agree with any part of these terms, please do not register or use the site.

2. Eligibility

To use LordsExch you confirm that:

• you are at least 18 years old, or the legal age for gambling where you live if that age is higher;
• you have the legal capacity to enter into a binding agreement;
• online betting and gaming are permitted for you under the laws of your location;
• you are not using the site on behalf of anyone else.

We may refuse or close accounts from places where our services are restricted or not permitted.

3. Your account

• Each person may hold only one account. Duplicate or linked accounts may be closed.
• The details you give us must be true, complete and kept up to date.
• You are responsible for keeping your login ID and password private. Activity under your ID is treated as yours.
• Tell us straight away if you think someone else has accessed your account.
• Accounts may not be sold, transferred, rented or shared.

4. Verification (KYC)

We may ask for proof of identity, age, address or payment ownership before, or at any time after, you open an account. Typical documents include a government-issued photo ID and proof of address.

Until verification is complete, we may limit or hold deposits, withdrawals or play. Providing false or altered documents can lead to account closure and funds being withheld as far as the law allows.

5. Deposits and withdrawals

• Deposit and withdrawal methods available to you are shown inside your account after login.
• You may only use payment methods that are registered in your own name.
• Processing times depend on the method used, banking partners and verification status, and are not guaranteed.
• Withdrawals are normally returned to the method or account used for deposit, unless we agree otherwise.
• We may ask for extra checks on large or unusual transactions, as required by law and for security.
• Check the platform for any applicable transaction limits or fees before confirming a transaction; specific limits and fees are not stated in these terms.

6. Betting and game rules

Back and lay. On the exchange, a back bet is a bet that an outcome will happen and a lay bet is a bet that it will not. Prices are matched between users and can change before a bet is matched.

Confirmation. Check the odds, stake and market on your betslip before confirming. Bets that have been accepted usually cannot be cancelled or changed.

Settlement. Markets are settled using official results from the relevant governing body or our stated data source. Where a match is abandoned, postponed or disputed, the market-specific rules shown on the event page apply.

Errors. If a price, limit or result is clearly wrong because of a technical or human error, we may void the affected bets and return the stakes.

Live games. Casino, slot and crash games follow the rules shown inside each game. Game results are final once a round has finished.

7. Bonuses and offers

Any bonus, cashback or promotion has its own conditions, such as eligibility, wagering requirements, time limits and excluded games. These are shown with the offer and form part of these terms.

We may withdraw or change a promotion at any time, and may cancel bonuses and winnings linked to abuse, such as using several accounts or placing bets to guarantee a profit from the bonus alone.

8. Prohibited conduct

You must not:

• use the site if you are under age or from a restricted location;
• create more than one account or let anyone else use yours;
• cheat, collude with other players, or use bots, scripts or software to gain an unfair advantage;
• use stolen cards, stolen identity or any funds from illegal activity, including money laundering;
• exploit bugs, pricing errors or technical faults;
• try to hack, disrupt or gain unauthorised access to our systems;
• abuse, threaten or harass our staff or other users.

9. Responsible gambling

Gambling should be entertainment, not a way to make money or solve money problems. Only play with money you can afford to lose, set a budget in advance and take regular breaks.

If you feel your gambling is becoming a problem, stop playing and speak with a trusted person or a professional support service. Account limits and self-exclusion options have not been confirmed in the information published here.

10. Privacy and data

Personal-data handling is described in the Privacy Policy.

11. Intellectual property

The site's design, text, logos, graphics and software belong to LordsExch or its licensors and are protected by law. You may use the site for personal, non-commercial purposes only. You may not copy, resell, scrape or modify any part of it without our written permission.

12. Limitation of liability

The site and its services are provided "as is" and "as available". We do not promise that the site will always run without interruption or errors, or that you will win.

To the extent permitted by law, we are not responsible for losses caused by your betting decisions, internet or device failures, third-party services, or events outside our reasonable control. Nothing in these terms limits any liability that cannot be limited by law.

13. Suspension and termination

We may suspend or close your account, void bets or withhold funds where permitted by law if you break these terms, give false information, are suspected of fraud or illegal activity, or if we are required to do so by a legal or regulatory authority.

You may close your account at any time by contacting support. Any balance that is properly yours will be returned after identity and security checks.

14. Changes to these terms

We may update these terms from time to time, for example to reflect changes in law or in our services. The "last updated" date at the top shows the latest version. If you keep using the site after an update, you accept the revised terms.

15. Governing law

The governing jurisdiction and courts applicable to this service have not been provided. No specific jurisdiction is stated in these terms.

16. Contact us

For current contact options, use the Contact Us page. No verified support email address, complete phone number or support hours have been provided in these terms.